CCI is a global operations and manufacturing management consultancy with a 20-year reputation of collaborating with companies to help them become and remain world class.

We combine unsurpassed experience in continuous improvement, comprehensive capabilities in implementing best practice and extensive research in World Class Operations (WCO).

CCI’s core expertise in manufacturing and supply chain best practices are unparalleled. Through specialist expertise in WCM, TPM, Six Sigma, and Lean, CCI build and revitalise companies’ capability to deliver measurable and sustainable performance improvement. CCI provides services in Australasia, Asia Pacific, Africa/Middle East, Europe, South America and North America.

CCI’s reputation stems from over 20 years’ experience in the industry and a proven ability to integrate people and processes successfully.

CCI operates in 55 countries over six continents, with offices in the USA, Australia, China, Europe and South Africa. CCI serves clients across a wide range of industries including, amongst others, Beer, Food & Beverage, Healthcare, Home and Personal Care, Packaging and Mining & Mineral Processing.

CCI regularly collaborates with various thought leaders across the globe to ensure that our products and services incorporate the latest thinking and research. These include:

• Kasra Ferdows, Professor of Operations Management, McDonough School of Business, Georgetown University
• Terry Hill, Emeritus Fellow, Templeton College, Oxford University
• Mike Bourne, Director of the Centre of Business Performance, Cranfield University School of Management
• Norman Faull, Professor of Operations Management, Graduate School of Business, University of Cape Town.

Our flagship product, the TRACC Continuous Improvement System, has been in development since 1983 and was launched in 1998.

TRACC is a Continuous Improvement System that combines thought leadership and technology into an integrated solution that embeds manufacturing best practices. TRACC underpins sustainable performance improvement by developing people’s capabilities to continuously improve manufacturing processes. It creates a culture of excellence and entrenches WCM as a way of life. Broadly influenced by the WCM philosophy, the range of content and intelligence in the TRACC system combines extensive global consulting experience with in-depth research and technology. It enables clients to drive rapid and sustainable continuous improvement across multiple sites through accelerated sharing and capacity building.

TRACC content is updated biannually by a dedicated Research and Development team that focuses on maintaining the product at the leading edge, offering an integrated, codified and well-documented implementation process.