We believe that an organisation itself is the ultimate source of sustainable competitive advantage.

Founded in 1987 in South Africa, Competitive Capabilities International (CCI) provides integrative improvement services, systems and training. We have a 25-year reputation of collaborating with organisations all over the world, helping their people create sustainable competitive advantage.

CCI enables organisations to deliver sustainable results across the end-to-end supply chain through TRACC, an Integrative Improvement System (iiS).

We have combined our unsurpassed experience in continuous improvement across the entire value network with our comprehensive capabilities in implementing best practice, extensive research in World Class Operations (WCO) and collaboration with leading thinkers in order to create TRACC.

CCI’s core expertise in operations and supply chain best practices are unparalleled. Through specialist expertise in WCM, TPM, Six Sigma, Lean, TQM and SCO , CCI build and revitalise companies’ capability to deliver measurable and sustainable performance improvement. CCI provides services in Australasia, Asia Pacific, Africa/Middle East, Europe, South America and North America.

TRACC is implemented and used in 65 countries in more than 1 000 operations. CCI have offices in Brisbane, Bangkok, Cape Town, Johannesburg, Krakow and Los Angeles, serving clients across a wide range of industries, including beer, chemicals, food and beverage, healthcare, home and personal care, consumer packaged goods, packaging, pharmaceuticals, and mining and mineral processing.

We regularly collaborate with various thought leaders across the globe to ensure that our products and services incorporate the latest thinking and research. We have close relationships with: 

• KasraFerdows, Heisely Family Chair Professor of Global Manufacturing at Georgetown University
• Norman Faull, Business Administration Professor at the University of Cape Town and Leader of the Lean Institute Africa
 

“My Department has been privileged to work with CCI over the last 25 years exploring, researching and testing new thinking in process improvement. They provide a much needed ‘laboratory’ to the academic world of Lean and sustainable improvement."
— Norman H B Faull, Business Administration Professor at the University of Cape Town and Leader of the Lean Institute Africa

The CCI Products Division has Research and Development, Software Development, Publishing and Translation teams that focus on maintaining the product at the leading edge.